The twin room was huge and included an electric kettle, a personal safe, and a sofa bed. the location in a very nice area was magnificent, with a main shopping street and another shopping street nearby.

everything was great, fantastic location just next door to surrounded by restaurants as well as a park, excellent experience. the service offered was excellent, the room was extremely spacious and bright with breakfast with large, all necessary appliances, massive windows. everyone who worked there was nice. the breakfast was amazing and super, the check in was fast.

Staff is very pleasant and amiable!

The breakfast is varied with local specialities, local flavor and local products, there’s an option for each taste.

This venue is a charming small hotel with friendly staff members and an excellent location in the heart of the town in a beautiful historic building.

The room was pet-friendly and had coffee, tea/coffee, and a high ceiling, making it a comfortable space.

The parking was on site. the room was pet-friendly and huge. the staff was excellent and efficient, always on hand when needed. the breakfast was rich with local products, including the waffle maker and waffles. Had a central location on the pedestrian street.

This charming venue offers lovely square views, courteous staff, and a fantastic downtown location.

I had a great stay during winter at this place with bright rooms equipped with an electric kettle, personal safe, and a cozy sofa bed.

The breakfast here is fantastic, offering a wide variety of organic products, local specialties, and a great location.

This place has a great central location in the pedestrian area and the beds are very comfortable, ensuring a good night's sleep.

Incredible location near to the town center and city center of beautiful Östersund. Thoroughly enjoyed the location in the middle of the city. Breakfast was marvelous and super. Check-in was fast.

The hotel has an excellent location, surrounded by restaurants and bars, a park, and the main shopping street. It is not far from restaurants and the city center, situated on a pedestrian zone. the hotel is conveniently located within walking distance of a supermarket.

We had a wonderful stay at this small boutique hotel, which felt more like a cozy B&B. the room was spacious and had a pleasant atmosphere, providing a comfortable stay. the highlight was the excellent breakfast spread, offering a wide variety of delicious options. the charming and helpful staff added a special touch to our experience. the hotel's location in the center of town, just a short walk from the station, was convenient. The decor had a quirky charm, reminiscent of staying at your old aunty's place. Cons: Perfection👌.

Delicious organic breakfast, rented a bike and enjoyed the view, convenient services and amenities, visited area attractions. Hotel Emma, more like Hotel Awesome!

Loved everything so much, I wish I could have stayed longer.

I stayed at Hotel Emma for five nights and felt very much at home. The location on the pedestrian boulevard was great, with plenty of good restaurants nearby. The DIY check-in system with text message codes was convenient and easy to use. The staff, especially Maria Kristina, were friendly and helpful, providing local history and tourist info. The buffet breakfast was excellent, with lots of options. The room was lovely, spacious, and had reliable WiFi. The hotel's cozy pub/restaurant also offered a discount for guests on meals.

Strongly recommend this hotel.